Privacy Policy
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1) Controller
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The controller responsible for processing personal data on this website is:
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Smile Productions
65, rue de Crauthem
L-3390 Peppange
Luxembourg
Email: contact@smileproductions.lu
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2) What data we process and why
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a) Visiting the website (server log files)
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When you access this website, technically necessary data may be processed, such as your IP address, date and time of access, pages viewed, and browser or device information. This processing is required to provide the website, maintain its stability, and protect it against attacks.
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Legal basis: Article 6(1)(f) GDPR (legitimate interest in the secure operation of the website).
Storage period: in accordance with our hosting provider's requirements or for as long as necessary for the stated purposes.
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b) Contacting us (contact form or email)
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When you contact us, we process the information you provide, such as your name, email address, and message, in order to respond to your enquiry.
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Purpose: handling your enquiry and communicating with you.
Legal basis: Article 6(1)(b) GDPR (pre-contractual measures or performance of a contract) and/or Article 6(1)(f) GDPR (legitimate interest in communication).
Storage period: until your enquiry has been fully processed, and thereafter only where statutory retention obligations apply.
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3) Disclosure of data and service providers (Wix)
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This website is operated using Wix.com Ltd. for website creation and hosting. Wix processes data on our behalf in order to provide the website technically.
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Provider: Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel.
Wix may also process data outside the European Economic Area. Where required, appropriate safeguards are used, such as standard contractual clauses.
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4) Embedded content (YouTube)
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YouTube videos may be embedded on this website. When a YouTube video is loaded or played, YouTube may process data such as your IP address, device information, and the page accessed, and may set cookies.
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Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Further information is available in Google's and YouTube's privacy policies.
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Legal basis: Article 6(1)(f) GDPR (legitimate interest in presenting content attractively) and, where a cookie or consent banner is used, Article 6(1)(a) GDPR (consent).
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5) Cookies and consent
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This website uses cookies and similar technologies. Essential cookies are required for the website to function. Other cookies, such as analytics or marketing cookies, are only set after consent where they are enabled.
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You can change your choices at any time through the cookie settings displayed on the website, where available.
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6) Your rights and control over your data
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Under the GDPR, you have the following rights:
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Right of access (Article 15 GDPR)
Right to rectification (Article 16 GDPR)
Right to erasure (Article 17 GDPR)
Right to restriction of processing (Article 18 GDPR)
Right to data portability (Article 20 GDPR)
Right to object (Article 21 GDPR)
Right to withdraw consent at any time (Article 7(3) GDPR)
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To exercise your rights, contact us at: contact@smileproductions.lu
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7) Data security
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We take appropriate technical and organisational measures to protect your data against loss, misuse, and unauthorised access. However, complete security on the internet cannot be guaranteed.
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8) Right to lodge a complaint (Luxembourg)
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You have the right to lodge a complaint with a supervisory authority. In Luxembourg, the competent authority is the CNPD (Commission nationale pour la protection des donnees).
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9) Changes to this Privacy Policy
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We may update this Privacy Policy if our website or applicable legal requirements change. The current version is always available on this page.